Newcomer Settlement Services

The Newcomer Settlement Program (NSP) assists newcomers to get help with housing, education, employment, and any other information you need. We are experts with immigration information and assistance with filling out all forms for immigration purposes.

We provide basic legal information and education to newcomers relating to Family and Criminal Law to ensure they are aware of the Canadian Legal System standards.

Benefits for Newcomers:

  • Learn about Canadian customs and laws
  • Have a safe place to talk about your issues – for example, education, finance, and more
  • Receive support, encouragement and tools to help you make the right decisions for you and your family.

The Multicultural Network of Niagara Falls started in 1995 as a satellite office and continues to offer settlement services on the first two Fridays of each month out of the Niagara Falls Public Library.

All these services are provided by the Ministry of Citizenship and Immigration

Our staff are Certified Immigration Consultants. We have a Notary on staff in the event you require that service. 

Translation and Interpretation Services

Our Settlement Counsellors speak English, French, Shona, Spanish, and Arabic. Our Membership Council comprised of people from a variety of countries around the world provides access to interpreters so we can remove barriers or access to services.

Book an Appointment

Meetings with our settlement councillors are by appointment only and should be booked at least 24 hours in advanced whenever possible. If you have an urgent matter, please call before coming in as we cannot guarantee a settlement councillor will be available for walk-ins. Please call 905 732 5337 to book an appointment.